Payment Policy

Payment Policy - Boichitro.shop

Payment Policy

Secure & Reliable Payment Solutions

Last Updated: November 2025

Payment Security

At Boichitro, we ensure a smooth, secure, and reliable payment experience for all customers. All online transactions are processed through SSLCOMMERZ, Bangladesh's most trusted and PCI-DSS certified payment gateway.

  • All payments are encrypted and protected through SSLCOMMERZ Secure Gateway.
  • Boichitro does not store or access your card/banking information.
  • Every transaction is verified to prevent unauthorized or fraudulent activity.

Accepted Payment Methods

Online Payment (Recommended)

Processed securely via SSLCOMMERZ

  • Debit/Credit Cards (Visa, MasterCard)
  • Mobile Banking (bKash, Nagad, Rocket)
  • Internet Banking
  • e-Wallets supported by SSLCOMMERZ

Cash on Delivery (COD)

Available for selected locations and eligible products.

Note: Large wholesale orders may not qualify for COD.

Payment Confirmation

After a successful transaction, customers will receive:

  • An email/SMS confirmation
  • An order ID and payment receipt
Important: If payment fails but money is deducted, it is automatically refunded by the payment gateway within 7–14 working days.

Refund Method

Refunds are processed in the original payment method:

Online Payment

Refund to bank/mobile wallet

Processing time: 7–14 working days

COD

Refund via bKash/Nagad or bank transfer

Processing time: 5–10 working days

Wholesale Orders

  • Large wholesale buyers must pay partial or full advance, depending on the order size.
  • COD is not applicable for bulk purchases.

Questions or Help?

If you have any payment-related queries, feel free to contact us:

Customer Support
01531144760
Email
boichitros@gmail.com

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